Return policy

We offer refund and/or exchange within the first 7 days of your purchase.

Conditions for returns and changes

- Your item must be unused and in the same condition that you received it.

- The item must be in the original packaging.

- To complete your return, we require a receipt or proof of purchase.

Changes

We only replace items if they are defective or damaged, within the first 7 days of your purchase. If you need to exchange it for the same item, send us an email to desptxmobiliari@gmail.com or call us at: 93.430.54.11 - 635.61.47.97. and send us the item to the address of our facilities:

office

C/ Muntaner, 184 – Bajos 2ª

08036 Barcelona

sending changes

- Please do not return the product to the manufacturer. It must be sent to the following address:

Office - C/ Muntaner, 184 – Bajos 2ª 08036 Barcelona

- You will be responsible for paying your own shipping costs to return your item.

- Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Returns

- Any item that is not in its original condition, is damaged, or is missing a part for reasons not due to our error.

- Any item that is returned after 7 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If it is approved, then your refund will be processed through a transfer to the account number that you have indicated.

refunds

- If you haven't received a refund yet, first check your bank account again. We will make the refund by bank transfer to the account number that you have indicated.

- If you have done all this and you still have not received your refund, contact us at desptxmobiliari@gmail.com or call us at: 93.430.54.11 - 635.61.47.97).